Create Contact Sync is a guided configuration process in gPanel that allows administrators to establish automated rules for sharing contacts across the organization. It ensures that specific contact lists are distributed and kept up-to-date in the "Google Contacts" of designated users or groups.
With Contact Sync, you can sync a group of contacts from one user to another user(s). This feature is perfect for keeping groups of users up to date on contacts they all need.
Create a contact sync
1. Navigate to Directory > Contact Sync. Then, click Add in the top right corner.
2. Enter the following information:
- Contact Sync Name: This name is what you will see listed in the contact sync menu of gPanel.
- (Optional) Sync Description: This is an optional field that allows you to add notes or description of the sync.
- (Dropdown) Source Label: The label source from the contact labels created.
- Google Label Name: This label will appear in the target's Google Contacts. It defaults to the source label name but can be customized. The label name must be unique.
- (Optional) Add to "My Contacts": This will add the contacts to both the target contact group and the target user's "My Contacts." (Note: If you are creating this sync for users that are using Outlook Sync with Google Workspace, you will need to enable this option.)
If you rename a source user's email address, the contact sync will fail. You will need to delete the contact sync with the user's old email address and create a new contact sync with the user's new email address.
Example: You create a contact sync using admin@example.com as the source user and at a later date you rename this user to "administrator@example.com." You will need to delete the contact sync that was created using the old email address and then create a new contact sync using this user's new email address or the contact sync will fail.
3. Now you need to select the target users. These are the users who will be receiving the contacts from the sync. They will not be able to edit or change the contacts. Destination users can be added based on the following sources:
- Email address
- Group membership
- Organization unit
- Domain
Type the desired user, group, org unit, or domain in the search box and a list will appear. Click either Add All to add the entire list or Add Selected to pick and choose specific line items.
Once you've entered all the information, click START SYNC.