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How to Trash a Contact in gPanel Contacts

Learn how to trash a contact in gPanel and understand the platform's retention periods.

Contents

How to Trash a Contact

Permanent vs Trash Deletion 

Trash Section 

Retention Period

Managing Trash

In gPanel Contacts, deleting a contact can be done either individually for quick cleanup or in bulk for organizational maintenance.

How to Trash a Contact

1. Select the contact(s) you want to delete, click the trash icon.

Trash-Contact_Button

2. Click trash and confirm. It will be permanently deleted after 30 days.

Trash-Contact_Confirmation

Permanent vs. Trash Deletion

  • Move to Trash: Standard deletions move contacts to a "Trash" folder (found at the bottom of the left sidebar). They stay there for 30 days before being permanently erased, allowing you to recover them if you make a mistake.
  • Delete Forever: If you want to remove them immediately without waiting 30 days, go to the Trash label in the sidebar, select the contacts, and click Delete Forever.

Trash Section

The Trash section is divided into two categories to help you distinguish between what was deleted:

  • Deleted Contacts: This shows individual contact "cards" that were deleted from either the main directory or a specific group.
  • Deleted Labels: This shows the "folders" or group tags that were removed.
    • Note: If you deleted a label but chose to "Keep Contacts," only the label name appears here. If you chose "Delete Label and Contacts," both will appear in their 
    • respective trash views.

Retention Period

Items in the Trash are kept for 30 days.

  • Before 30 Days: You can fully restore them to their original location.
  • After 30 Days: gPanel permanently purges these items to stay compliant with Google’s data storage policies, and they cannot be recovered.

Managing Trash

Once you click on the Trash label in the sidebar, you have two main options for the items listed:

  • ​​Restore: Moves the contact or label back to the active Directory. Any previous tags/labels are usually reapplied automatically.

  • Delete Forever: Skips the 30-day waiting period and permanently erases the data from the domain immediately.