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How to Manage Payment Methods & Auto Pay in gPanel

Update, remove, or add payment methods for your gPanel subscription. Learn how to enable or disable auto pay and ensure uninterrupted billing.

Contents 

Manage payment methods

Set up auto pay

Adding payment

Deleting payment methods

Verification

 Use this guide to update and manage the payment methods on your account as well as set up automatic payments for your active subscriptions.
 

 

Manage payment methods

1. On the left side navigation, hover over the dollar sign and click "Billing."

gPanel Billing Menu Icon-1

Important: If you do not see a menu like the one below, you may be currently set as a "User" within gPanel. Ask your domain administrator for administrator access. 

2.Click the Payments Tab, In here you will be greeted with the List of Payment Methods for the account.

Screenshot of the billing contacts page in gPanel

 

Set up auto pay 

1. Select this Update Auto Pay Button on the upper right of the table.

Screenshot of the Update Autopay button in gPanel


2. Enable on  left-hand corner that says "Auto Pay Enabled"

3. Select the payment method you want to use.

4. The Terms & Conditions will pop up. Click the "Agree" checkbox and click "Confirm." You will also get an email that contains a PDF copy of this agreement.
 
Screenshot of the gPanel autopay update screen

 

Now this payment method is set up for auto pay for Google Workspace in gPanel.

You'll get two notification emails each month. First, you'll receive an email on your bill date notifying you that you have a new invoice and that this invoice will be paid via your auto pay method within three business days.

Secondly, you'll receive an email upon successful charge of your payment method with a receipt for your records. You'll also receive an email if the charge was unsuccessful. Our billing team will then reach out to your primary billing contact.


Add Payment

1. Click the box on the right that says "Add Payment"

Screenshot of the "Add Payment" button in gPanel's billing tool
 
2.  Select the type of payment method you want to add. Either Card or Bank Account.

Note: Promevo is transitioning away from credit card payments as a way to improve transaction processing for our clients. We encourage you to add a bank account in order to set up ACH or EFT payments.

Screenshot of the Add Payment Method menu in gPanel, showing how to add a credit card
Screenshot of the Add Payment Method menu on gPanel, showing how to add a bank account

Delete Payment Method

1. Select this trash Icon. 

Screenshot of the button for deleting payment methods in gPanel

2. Confirm Deletion. This will also mean that auto pay transaction will be halted and will not push through. 

Screenshot of the delete payment method warning in gPanel
 

Verification

1. Card and Bank Accounts sometimes need verification in order to link as a new payment method.

2. You will just have to click the orange button that says Verify.

Screenshot of the ACH verification process in gPanel

3. You will need to verify your Bank Account and add first and second and deposit within 2 days of payment method creation. Then Click Verify to proceed.

Screenshot of the verify bank account menu in gPanel