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How to Create an Email Monitor in gPanel

Use auditing tools in gPanel to monitor a user's Gmail activity, review changes, and ensure compliance.

Contents

The Google Workspace Email Audit API allows Google Workspace administrators to audit a user's email, email drafts, and archived chats. This works by designating an audit user(s) or email monitor.

The admin will receive copies of the monitored user's email, drafts, and/or archived chats as attachments sent to their inbox.

Create a monitor
  1. To create a monitor, click the Add Monitor icon. 
    Auditing_Add-Monitor

  2. Enter information for the following fields:

  • Destination/Listening User: The destination user will receive blind carbon copies (Bcc) of all incoming and outgoing email messages. Each audited email message is sent to the destination user as an email attachment
  • Monitoring Dates: 
    • Start Date
    • End Date 
  • Monitoring Drafts Dropdown: 
    • Do no monitor drafts
    • Draft headers only 
    • Full drafts monitoring
  • Monitoring hangout Chats: 
    • Do no monitor drafts
    • Draft headers only 
    • Full drafts monitoring
  • Enable/Disable Outgoing Message Options: Header information or full message
  • Enable/Disable Incoming Message Options: Header information or full message 

This setting only applies to classic Hangouts Chat, not Google Chat. Hangouts Chat is deprecated.

Auditing_Enter-Information
      3.    Once you entered all information, click Add.
 

Edit a monitor

  1. Hover over the monitor that you want to edit and click pencil icon for edit
  2. In the popup, make your desired changes.
  3. Once you've made your desired changes, click Update.
Auditing_Edit

Delete a monitor

  1. Select the monitor you want to delete, the click the trash icon. 
  2. In the popup, confirm that you want to remove the email monitor and click Delete
Auditing_Delete